Our philosophy at Technology Services is to have the competency and flexibility to meet the current and future IT needs of the Florida Polytechnic University community. We take an innovative approach to customer service and adhere to industry best practices to achieve strategic goals. We continually assess work practices to improve and provide the most up-to-date solutions and services in the evolving high-tech learning environment.
At Technology Services, we emphasize the following practices to optimize customer service to students, faculty and staff:
- Openness. We are responsive to all needs, requests and next-generation industry solutions, so that every part of the Florida Poly community is supported by Technology Services.
- Quality service. Customer satisfaction is surveyed in a process of continual improvement.
- Strategic planning. We support Florida Poly’s strategic plan to position IT as essential in the new online and blended paradigm in higher education.